Jinan Puyue Outdoor Products Co., Ltd adopts a serious regulation system of raw material suppliers for fishing rod manufacturer. In order to ensure stable and premium raw material supply and normal production schedule, we have strict requirements for raw material provided by suppliers. The material must be tested and assessed and its purchase is strictly controlled under the national standard.
Our success in the global market has shown other companies the brand influence of our brand-Puyue and that for businesses of all sizes, it is vital that we recognize the importance of creating and maintaining a strong and positive corporate image so that more new customers will pour in to do business with us.
After discussing the plan of investment, we decided to invest heavily in the service training. We built an after-sales service department. This department tracks and documents any issues and work to address them for customers. We regularly arrange and conduct customer service seminars, and organize training sessions that target specific issues, such as how to interact with customers through the phone or via the E-mail.